National Consumer Telecom & Utilities Exchange (NCTUE) is a member-owned database housed and managed by Equifax Information Services. Membership is available to the nation’s leading Telecommunication, Pay TV and Utility companies.
NCTUE exchanges information on new connects and defaulted and/or fraudulent accounts among members. It provides access to current contact information on defaulted consumers and customized treatment and collection strategies for new applicants and existing customers who have unpaid bills.
In addition, information is available to assist in determining objective methodology for assessing deposits and identification of higher-risk consumer applicants.
- Early identification of higher-risk accounts from new service applicants
- Location of former customers whose service was terminated with an unpaid balance
- Identification and implementation of additional uses of the data to benefit members