Benefits of Membership

NCTUE members report Customer Service Applications (CSA's) to the database wtihin 30 days of provisioning. They also report Unpaid Closed Accounts (UCA's) and UCA payment updates. All data submitted remains the property of the member at all times.

A member submitting a CSA that matches a UCA will receive a "match" report containing all the information in the UCA record with the exception of the name of the carrier that submitted the record. This information can be used to identify higher-risk consumer applicants, to customize credit and collections strategy, and automatically matches and reports on information received subsequent to account provisioning for six months.

Members also receive a "skip" report when UCA's that they submit match CSA's in the system. The source of the data is not identified unless it is against the members own data. NCTUE enhances collection and recovery processes by reporting new address and telephone information on defaulted account for 24 months.

"Online Inquiry" is available to members at the time of provisioning to determine whether a prospective customer has defaulted on an account with another carrier prior to initiating service. "Reverse Append" is an optional tool that returns a name and address when a phone number is submitted. The "Suppression Tool" allows members to screen marketing lists. Those consumers who have unpaid closed accounts in the database can be deleted from the list prior to the commencement of marketing efforts, saving the member time and money.

Wireless members can utilize the "Wireless Port Indicator" to determine the number of times a wireless number has changed carriers in the last 24 months.

For more information, please contact:

Alan Moore, NCTUE Executive Director
NACM Southwest
(972) 518-0019 phone
Email: alan@nacmsw.com