As a consumer, you can contact NCTUE® to determine if NCTUE maintains information about you. To request a copy of your NCTUE Disclosure Report, call us at 1-866-349-5185. You can mail your request to:
To review Frequently Asked Questions regarding NCTUE and Disclosure Reports, click here.
You may place, temporarily lift or remove a security freeze on your NCTUE Disclosure Report under state law or the Exchange Service Center voluntary security freeze program. A security freeze is designed to prevent the information in your NCTUE Disclosure Report from being reported to others, such as service providers and other companies. Exceptions are:
To determine the methods for placing, requesting a temporary lift or removing a security freeze, please click here or call us at 1-866-343-2821 during our Hours of Operation: 8am to 5pm EST - Monday through Friday. You can mail your request to:
FRAUD ALERT AND ACTIVE DUTY ALERT
An initial 90-day fraud alert indicates to anyone requesting your NCTUE DIsclosure Report that you suspect you are a victim of fraud. When you or someone else attempts to open a service account in your name, the service provider should take steps to verify that you have authorized the request. If the service provider cannot verify this, the request should not be satisfied.
An extended fraud alert is similar to an initial 90-day alert, except that it lasts for 7 years, and to verify your request, a service provider must contact you on the telephone number(s) you provided to NCTUE when you requested the extended fraud alert. A valid police report showing that you have been a victim of identity theft is required to place an extended fraud alert.
An active duty alert is available to persons on active military duty and is similar to an initial 90-day alert, except that it lasts 12 months.
For more information on placing a fraud alert (initial fraud or extended fraud alert) or an active duty alert on your NCTUE DIsclosure Report call us at 1-866-349-3233. You can mail your request to:
NCTUE provides information to companies that provide consumers with pre-approved offers of credit. If you would like to Opt-Out and exclude NCTUE information about you from being used in lists provided to companies that make pre-approved offers of credit (as provided in the Fair Credit Reporting Act), you may call us toll tree at 1-888-327-4376. Or you may write NCTUE at the address below. Please include your name, address, Social Security number and date of birth in your request.