Everybody deserves the opportunity to build credit. But proving creditworthiness can be difficult for consumers with little to no credit history. That’s why alternative credit data from the National Consumer Telecom & Utilities Exchange (NCTUE®) makes building credit so much easier.
We apologize for the inconvenience. If you need immediate assistance, please use the contact options below for the service you need.
You may place, temporarily lift, or remove a security freeze on your NCTUE data report at no cost. Request a freeze online at nctueconsumerportal.com, call 1-866-349-5355, or mail your request to: Security Freeze, Exchange Service Center – NCTUE, P.O. Box 105561, Atlanta, GA 30348.
If you believe you are or may become a victim of fraud, you may place a free one-year initial fraud alert. Request it online at nctueconsumerportal.com, call 1-866-349-3233, or mail your request to: Disputes & Fraud, Exchange Service Center – NCTUE, P.O. Box 105398, Atlanta, GA 30348.
If you are a victim of identity theft, you may place a free seven-year extended fraud alert. You must include a police report or an FTC Identity Theft Report. Use the same online, phone, or mail options as for the initial fraud alert.
If you are on active military duty, you may place a free one-year active duty alert. Request it online at nctueconsumerportal.com, call 1-866-349-3233, or mail your request to the Disputes & Fraud address above.
You may opt out of having your NCTUE information used for prescreened offers of credit or insurance, either for five years or permanently. To opt out, call 1-888-327-4376, or mail your request, with your name, address, Social Security number and date of birth, to: Opt Out, Exchange Service Center – NCTUE, P.O. Box 105398, Atlanta, GA 30348.
Call 1-866-349-5185 (9am–11pm ET, Monday–Friday) or write to: Exchange Service Center – NCTUE, P.O. Box 105161, Atlanta, GA 30348.